The company’s account management team has been in the heart of the development of the company from its inception. Strategically evolved has become the link between the customers and the company’s support services. Highly qualified personnel with an on-going and continuous training provide solutions, backed up with a custom made advanced CRM system that coordinates daily activities for efficiency and reliability. A single point of reference, that speeds up the interactions between the customers and the company’s services.
Advanced methods and procedures are applied to ensure the accuracy in the accounting transactions internally and with the customers. The experienced and highly qualified personnel are backed up with an up to date ERP system, which is directly interlinked with the company’s various back-office systems thus creating accurate uninterrupted information and transactions flow.
The HR department is actively involved in hiring and developing personnel to meet the company’s high standards of excellence. HR’s task to support an array of departments that require personnel with specific skills and knowledge is a continuous process. Backed-up by a custom made HR system the efficiency and effectiveness of the HR department is achieved.
The freight management system is capable in handling Air, Sea, Road and multimodal transport services. It provides operational and financial control over the day to day, order to cash processes of the domestic and international freight movements. Moreover operations are centralized for the accounting system. The system supports centralized maintenance of data for shippers, consignees, vendors, warehouses, locations etc.
The transportation management system (TMS) is used extensively for the transportation operations. Both inbound and outbound orders are evaluated by the TMS Planning Module offering suggested optimised routing solutions. Once the best route is selected, the solution typically generates electronic load tendering and track/trace to execute the optimized shipment. It also supports freight audit and payment (settlement process).
The warehouse management system (WMS) is a key part of the supply chain and primarily aims to control the movement and storage of materials within a warehouse and process the associated transactions, including shipping, receiving, put away and picking. The system also direct and optimize stock put away based on real-time information about the status of bin utilization. The WMS monitors the progress of products through the warehouse. It involves the physical warehouse infrastructure, tracking systems, and communication between product stations. More precisely, warehouse management involves the receipt, storage and movement of goods to intermediate storage locations or to a final customer.